Your Questions Answered
Assembly
An increasing number of our furniture ranges are delivered built and ready to go. These items are carried to the room of your choice and all packaging is taken away.
Large items such as Chest of Drawers and Wardrobes in some ranges require self assembly. We have taken great care to design the products so that assembly is minimal and straightforward and the result extremely sturdy. A set of instructions for each product will arrive with the delivery paperwork. You will find this all together in a plastic wallet on the outside of one of the boxes. Please find the instructions and take time to study them before starting. If you're having any trouble please give us a call on 0845 872 2400 and we'll talk you through it.
We try to make assembly as simple and intuitive as possible (we find that a cup of tea and a spot of patience generally does the trick).
One other important point: we can't accept a return of partly or fully assembled furniture if you simply change your mind. If you are in any doubt please don't start assembling before you speak to us.
