Your Questions Answered
How to Order
ONLINE
You can order online by clicking on the "Buy Now" or "Add to basket" button at each product. At any time whilst you are shopping you can check what you have ordered by clicking on the "View Basket" button at the top right of each page. Your order is not submitted until you have had the chance to review all of the details and you click the "CONFIRM" button at the checkout.
Once you have sent us your order we will review the details and then contact you to confirm availability and agree a convenient delivery date.
When ordering please specify whether you would like us to contact you by phone or by email.
Your credit card details are held on a secure server and are not transmitted via email.
We use Verisigns's Digital Certificate with 128-bit encryption; the highest available. This protects your details as they travel over the internet. You can read more about our security measures below.
BY PHONE
You can order by phone on 0845 872 2400
Lines are open Mon to Friday 8am - 7pm and Sat 9am - 5pm
Our call centre staff can advise you about colour coordination and answer any other questions that you have. When you place your order we will confirm availability and agree a convenient delivery with you.
If you want to place an order by phone please have your credit card details to hand. We accept Mastercard, Visa, Amex, Switch or Solo. Credit/Debit cards are only charged when the goods are in stock and ready for despatch.
BY POST
Send a completed order form (in the catalogue) plus cheque made payable to Aspace Ltd
Aspace Ltd
The Old Silk Works
Beech Avenue
Warminster
Wiltshire BA12 8LX
For security we deposit cheques the day they arrive.
BY FOOT
Alternatively you can come and visit us at our flagship store in Chiswick, West London W4.
Click here for more information on getting to our store.
